Albany Obstetrics and Gynecology
Benefit to Practice: 20% fewer missed appointments; Eligibility verification has reduced denied claims by 70%; Days claims are in accounts receivable is less than 30; Time spent pulling charts has been eliminated, eliminated 5-30 minutes per chart for 30-45 chart pulls a day.
Carraway Internal Medicine Associates
Benefit to Practice: Eliminated $600 a month in transcription costs; Saved $250 a month in charting supplies; Significantly reduced internal storage space; Reallocated staff resources; Increased coding from mostly level 3 to mostly level 4 for one provider.
Cottonwood Medical Center, Ltd.
Benefit to Practice: System helps meet requirements that result in 5-10% reduction in malpractice insurance; Pharmacy calls reduced by 15-20 a day; Ordering a lab electronically is 50-75% faster; Time spent processing X-ray study requests reduced by 50-75%; Added 10-20 patients a day, increasing billing by $18,200-$36,400 a year.
Diabetes & Endocrine Associates of the Treasure Coast
Benefit to Practice: Eliminated $15,000-$30,000 in transcription costs per physician per year; Notes are available immediately instead of taking up to 10 days; Saving almost $150 a month in records storage; Reduced staff by two FTEs; Responding to patient inquiries takes seconds instead of hours; Physicians are done by closing most days.
Diamontoni & Associates
Benefit to Practice: A new level of consistency and access to information has significantly improved documentation and coding which has resulted in improved care and increased revenue.
Eagle Heights Clinic
Benefit to Practice: Charting supply savings of $30,000 per year; Chart management staff reduced for savings of $70,000 per year; Transcription staff reduced for savings of $20,000 per year; No new staff needed to support 3 new providers; Turnaround on transcription and lab test results reduced to 24 hours or less.
East Lake Pediatrics
Benefit to Practice: 100% improvement in accuracy of claims and statements; No need for storage saves about $75-$100 a month; Saving over $1,000 a month in chart supplies; Saved $36,000 in the first 18 months not hiring additional staff.
Front Range Brain and Spine
Benefit to Practice: Reduced overtime by $40,000-50,000 a year; Tx completed in 24-48 hours; Claims out within 24 hours instead of 10-14 days; Accounts Receivable reduced by 20 days; Saving $2000 a month in charting supplies.
Kenneth Sampong, M.D.
Benefit to Practice: 90% reduction in supply costs; 100% improvement in overall workflow and efficiency; No need for chart storage in new office; Increasing patient load without increasing staff; Improved claim turnaround.
Metroplex Pain Management
Benefit to Practice: Reduced outside transcription costs by 86% while cutting physician overtime and downsizing staff by 10% through attrition.
Midland Women's Clinic
Benefit to Practice: The providers are devoting less time after hours to documentation and the documentation is more accurate, resulting in improved coding and higher revenue. Overall staff efficiency has been improved and the number of staff will likely be reduced as a result.
Pulmonary and Critical Care
Benefit to Practice: Saving at least 30 minutes each day on time previously spent responding to calls; Claims turned around 100% faster, averaging 14 days; Saving $300 per week on transcription costs; Saving thousands of dollars per year in chart related expenses.
Tucson Gastroenterology Specialists
Benefit to Practice: Transcription is turned around 2-3 days faster; Saving nearly 5 minutes per prescription refill; Responding to patient inquiries 50% faster; Increase in revenue of 3-5%; Increase in patient load of 3-7%.
Upper Michigan Cardiovascular Associates
Benefit to Practice: Reduced chart management staff; Phone message response improved from 30 minutes to seconds; Patient discharge time improved from over 30 minutes to less than 5 minutes; Saving $6,000 a year on copying supplies; Hired 3 new providers without adding administrative support staff.
Urology Consultants of North Shore, Inc.
Benefit to Practice: Reduced yearly costs by: $2000 on charting supplies, $5,000 on transcription; Expects to reduce transcription another $60,000; 10 minutes per chart pull eliminated; Reduced claim turn around by 6-7 days; Reduced Medicare claims turnaround to 2 weeks; Saving 15 hours a week on payment posting.
