How Navion Cut Response Times by 50% and Surfaced New Revenue with Sage

A pilot program at one Navion community quickly proved transformative with faster response times, stronger team satisfaction, and new revenue opportunities. This case study highlights how these early outcomes led to a full rollout across more than 50 communities, demonstrating the power of real-time insights to transform care delivery at scale.

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Who is this case study for?

Senior Living Community Leaders

Balancing resident care and efficiency is critical to building trust with your community. Learn how Navion used Sage to cut claim times in half, improve care visibility, and strengthen accountability—creating a faster, more reliable experience for residents and families.

Operators

Learn how Navion’s leadership surfaced new NOI opportunities, strengthened adoption, and scaled measurable results across all 50+ communities with Sage’s platform.

Clinical Leaders

Clinical decisions carry the greatest impact when they’re informed by real-time data. Discover how Navion’s teams used Sage’s insights to anticipate resident needs sooner, align interventions, and support stronger outcomes across the organization.

Trusted and Recommended

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The implementation of Sage has been hugely impactful in day to day operations. It’s allowed for a different level of transparency, credibility with families and accountability for our staff.

Jerry Taylor, CEO Kalven Senior Living

On several occasions we have been able to use data to adjust level of care or sit with a family to paint a fuller picture of the care their loved one needs and/or requests.

Logan Johnston, Executive Director, Bridge Peachtree City

Sage provides great insight into what the residents need and where the team needs help. The data shows us where we need to increase care.

Cassandra Hunter, Resident Care Coordinator, Rivers at Maryland Farms

I have high expectations for my staff because we're known for exceptional care. Sage provides the evidence we need to prove our commitment and hold team members accountable. It's the support we've been seeking to back our hard work.

Jodi Falany, Executive Director of Haven at Newnan

Embracing Sage as a key technology investment has been a great decision for our organization. It has added a layer of accountability and feedback that is appreciated by residents, staff and ownership.

Michael Pittore, Managing Partner and Owner at Agemark Senior Living Communities

We had to pull Sage reports for our safety meeting last week, and it was so easy to do. Overall the whole transition to Sage for both staff and management has been super smooth.

Katie Salinas, MC Manager at Holland Farms, Agemark

Six months ago our claim time was around 20 minutes and WOW now we’re down to 4! ... It's such a big help. I love it.

Dana, Indiana

We're moving from a dinosaur system to a much more modern system, and we're really excited to have better analytics so we know what's going on with each resident.

Sara, Wisconsin