Transforming Family and Resident Satisfaction at Stoney Ridge

How Transparent, Data-Driven Insights Strengthened Trust and Improved Care at a Senior Living Community

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Who is this case study for?

Senior Living Executives

Transparency builds trust with families. See how Stoney Ridge used real-time care data to improve family engagement, strengthen relationships, and enhance its reputation for quality care.

Operations & Community Directors

Managing staff efficiency and response times? Learn how Stoney Ridge improved staff workflow, saving 2 hours per day in manual tracking, while ensuring faster, data-driven decision-making.

Family Engagement & Sales Teams

Data-driven insights can redefine care precision. Discover how North Bend’s clinical team used Sage to gain real-time visibility into resident needs, ensuring timely interventions that align care delivery with risk reduction and overall well-being.

Trusted and Recommended

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The implementation of Sage has been hugely impactful in day to day operations. It’s allowed for a different level of transparency, credibility with families and accountability for our staff.

Jerry Taylor, CEO Kalven Senior Living

On several occasions we have been able to use data to adjust level of care or sit with a family to paint a fuller picture of the care their loved one needs and/or requests.

Logan Johnston, Executive Director, Bridge Peachtree City

Sage provides great insight into what the residents need and where the team needs help. The data shows us where we need to increase care.

Cassandra Hunter, Resident Care Coordinator, Rivers at Maryland Farms

I have high expectations for my staff because we're known for exceptional care. Sage provides the evidence we need to prove our commitment and hold team members accountable. It's the support we've been seeking to back our hard work.

Jodi Falany, Executive Director of Haven at Newnan

Embracing Sage as a key technology investment has been a great decision for our organization. It has added a layer of accountability and feedback that is appreciated by residents, staff and ownership.

Michael Pittore, Managing Partner and Owner at Agemark Senior Living Communities

We had to pull Sage reports for our safety meeting last week, and it was so easy to do. Overall the whole transition to Sage for both staff and management has been super smooth.

Katie Salinas, MC Manager at Holland Farms, Agemark

Six months ago our claim time was around 20 minutes and WOW now we’re down to 4! ... It's such a big help. I love it.

Dana, Indiana

We're moving from a dinosaur system to a much more modern system, and we're really excited to have better analytics so we know what's going on with each resident.

Sara, Wisconsin