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In senior living, the most important moments of care happen in real time—on the floor, in resident rooms, and during fast-moving situations where every second counts. But for years, there’s been a disconnect between what caregivers do in those moments and what ultimately gets documented in clinical systems.
Sage and ECP are changing that. ECP is the all-in-one software platform trusted by more than 8,000 senior living communities. It offers eMAR, EHR, CRM, Move-Ins, Billing, and business intelligence solutions.
Through a new integration, Sage’s real-time detection and alerting platform now connects directly with ECP’s clinical and operational system of record—creating a continuous, automated flow between care delivery and documentation. The result: faster response, more accurate records, and a clearer picture of what’s truly happening inside a community.
Senior living operators have long struggled with fragmented workflows. Alerts may happen in one system, responses in another, and documentation hours later—often relying on memory, manual entry, or incomplete data.
With the Sage + ECP integration, that gap disappears.
Sage captures real-time alerts, response times, and care actions as they happen. That information then flows directly into ECP, where it supports care plans, assessments, and clinical documentation. Instead of retroactive charting, teams gain a connected, real-time view of resident care.
This creates a single source of truth—one that reflects not just what should be happening, but what is happening.
For operators and clinical leaders, visibility is everything. When response data and alerts are automatically documented in ECP, leadership can more easily:
As James Baumeister, Product Manager at ECP, explains:
“When things like response times and alerts automatically flow into ECP, operators gain insight they can act on—whether that means adjusting a service level, supporting staff, or improving family communication.”
This is not just better data—it’s actionable intelligence.
One of the most powerful aspects of the integration is what it doesn’t require: extra steps.
Caregivers don’t need to toggle between systems, manually log events, or duplicate documentation. Sage works quietly in the background, capturing real-time activity and passing it into ECP—so teams can stay focused on residents, not screens.
That caregiver-first approach is already making a difference.
Navion Senior Solutions, which operates more than 50 communities across the Southeast, is using Sage and ECP together to strengthen both response and documentation. According to Olivia Jenkins, Senior Regional Director of Clinical Services at Navion:
“This integration closes that gap. “It helps us document more accurately, respond more proactively, and support caregivers with information at the moment they need it—without adding extra work.”
This integration reflects a shared commitment between Sage and ECP: building a truly connected technology ecosystem for senior living.
ECP’s open API framework allows platforms like Sage to embed seamlessly into daily workflows. Sage’s intelligent alerting brings real-time context into ECP’s system of record. Together, they bridge insight and action—turning data into better care decisions.
As Scott Hougham, Head of Strategic Partnerships at Sage, puts it:
“By connecting Sage’s real-time alerting with ECP’s robust clinical platform, we’re empowering caregivers to respond faster, document more completely, and operate more proactively—without ever leaving the tools they already use.”
For communities evaluating their technology stack, the Sage + ECP integration represents something bigger than a single connection. It’s a move toward unified care—where alerts, actions, documentation, and outcomes are part of one continuous loop.
From the resident room to the clinical record, data now flows in real time—laying the groundwork for more predictive, proactive care.
The integration is now live for select communities.
